Membership in the CompetenceClub
Since September 2009, CC members have undergone an annual business scan, a neutral, external audit conducted by a management consultant. This scan examines and evaluates all relevant areas of the company.
The maximum score for the scan is 800 points. By way of comparison, the industry average for all real estate agents is estimated at around 200 points. The score is the performance balance from all areas of the company. This includes attracting prospective customers (order acquisition), sales, advertising (service provision), finance, management, human resources, and supporting departments. All factors are included in the evaluation and provide an overall picture. Any real estate company can participate in the Business Scan, regardless of whether it is a member of the CompetenceClub.
CC members are required to achieve and maintain a minimum score of 400 points. CC members therefore take advantage of seminars, coaching, and other training opportunities to continuously improve and ensure the quality of their services.
The Business Scan is the first and so far only objective evaluation model in the real estate industry. Membership in the CompetenceClub is the only seal of quality that real estate agents, property managers, or developers can obtain through the exceptional performance and quality of their services.